Twitter CEO finally speaks out about banning of President Trump's account but it comes out lame

Twitter CEO Jack Dorsey has finally broken the silence and spoken out about president Trump’s ban last week.
"I do not celebrate or feel pride in our having to ban @realDonaldTrump, or how we got here," Dorsey began a lengthy Twitter thread. "After a clear warning we’d take this action, we made a decision with the best information we had based on threats to physical safety both on and off Twitter. Was this correct?
I do not celebrate or feel pride in our having to ban @realDonaldTrump from Twitter, or how we got here. After a clear warning we’d take this action, we made a decision with the best information we had based on threats to physical safety both on and off Twitter. Was this correct?
— jack (@jack) January 14, 2021
"I believe this was the right decision for Twitter," Dorsey continued. "We faced an extraordinary and untenable circumstance, forcing us to focus all of our actions on public safety. Offline harm as a result of online speech is demonstrably real, and what drives our policy and enforcement above all.
"That said, having to ban an account has real and significant ramifications. While there are clear and obvious exceptions, I feel a ban is a failure of ours ultimately to promote healthy conversation. And a time for us to reflect on our operations and the environment around us," the CEO went on.
I believe this was the right decision for Twitter. We faced an extraordinary and untenable circumstance, forcing us to focus all of our actions on public safety. Offline harm as a result of online speech is demonstrably real, and what drives our policy and enforcement above all.
— jack (@jack) January 14, 2021
That said, having to ban an account has real and significant ramifications. While there are clear and obvious exceptions, I feel a ban is a failure of ours ultimately to promote healthy conversation. And a time for us to reflect on our operations and the environment around us.
— jack (@jack) January 14, 2021
Dorsey also pointed out he doesn’t believe that other social media giants suspended Donald trump’s accounts in a coordinated way but said that such companies were likely “emboldened” by the actions of their competitors.
"This moment in time might call for this dynamic, but over the long term it will be destructive to the noble purpose and ideals of the open internet," Dorsey said. "A company making a business decision to moderate itself is different from a government removing access, yet can feel much the same. Yes, we all need to look critically at inconsistencies of our policy and enforcement. Yes, we need to look at how our service might incentivize distraction and harm. Yes, we need more transparency in our moderation operations. All this can’t erode a free and open global internet."
This concept was challenged last week when a number of foundational internet tool providers also decided not to host what they found dangerous. I do not believe this was coordinated. More likely: companies came to their own conclusions or were emboldened by the actions of others.
— jack (@jack) January 14, 2021
"It’s important that we acknowledge this is a time of great uncertainty and struggle for so many around the world. Our goal in this moment is to disarm as much as we can, and ensure we are all building towards a greater common understanding, and a more peaceful existence on earth," Dorsey continued. "I believe the internet and global public conversation is our best and most relevant method of achieving this. I also recognize it does not feel that way today. Everything we learn in this moment will better our effort, and push us to be what we are: one humanity working together."
Having to take these actions fragment the public conversation. They divide us. They limit the potential for clarification, redemption, and learning. And sets a precedent I feel is dangerous: the power an individual or corporation has over a part of the global public conversation.
— jack (@jack) January 14, 2021