Financial giant Wells Fargo reportedly froze the mortgage payments of about 1,600 its customers, according to the letter the bank sent to some lawmakers.
On Thursday, the office of Massachusetts Sen. Elizabeth Warren released the letter dated August 12 and sent to her and another Senator, Brian Schatz of Hawaii. The letter was signed by the bank’s executive vice president Kristy Fercho.
“To date, we have received and reviewed approximately 1,600 complaints from customers telling us that they did not request a forbearance,” the letter said.
“We will address any addition...